Genesis§ DOCS
§ FINDSearch documentation/
Support

Troubleshooting

Common issues during publisher and advertiser beta integration.

Empty offers array

No-fill is expected when category, policy, funding, locale, or approval filters exclude all candidates.

401 responses

Confirm the API key prefix, mode, scopes, and revocation status.

Missing impressions

Check placement token reuse, client-side beacon blocking, and idempotency keys.